I am new to this forum - could you please help?
I recently have been infected with a virus and have managed to sort most of it out but now when I log in I get a message saying 'windows cannot find c:/windows/system32/Kernels32.exe'
I have checked in my registry editor and found :
Shell = Explorer.exe C:\Windows\System32\kernels32.exe in HKLM\SOFTWARE\Microsoft\Window NT\CurrentVersion\Winlogon
I have run AVG, Avast, Spyware Doctor, Spbot Search and Destroy, CWShredder, Ad-aware and they are not picking anything else up.
Can you help please?
Hijackthis log is as follows :
Logfile of HijackThis v1.99.1
Scan saved at 14:27:38, on 24/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\S3apphk.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\kernels32.exe
O2 - BHO: Band Class - {00000E45-6B72-46D2-9A2C-06C78C93C4FA} - C:\Program Files\The Mutual Rewards\tmbho.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\2.bin\MYBAR.DLL (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\2.bin\MYBAR.DLL (file missing)
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Art] C:\WINDOWS\System32\Bia.exe
O4 - HKLM\..\Run: [Mle] C:\WINDOWS\System32\Cik.exe
O4 - HKLM\..\Run: [Tct] C:\WINDOWS\Dba.exe
O4 - HKLM\..\Run: [Tqk] C:\WINDOWS\Gki.exe
O4 - HKLM\..\Run: [Bkf] C:\WINDOWS\Qde.exe
O4 - HKLM\..\Run: [Aut] C:\WINDOWS\System32\Ipi.exe
O4 - HKLM\..\Run: [Ali] C:\WINDOWS\System32\Nha.exe
O4 - HKLM\..\Run: [Njc] C:\WINDOWS\System32\Rne.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Tmj] C:\WINDOWS\Ftv.exe
O4 - HKLM\..\Run: [Ead] C:\WINDOWS\Ftv.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [TheMutualUpdate] C:\Program Files\The Mutual Rewards\TMUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Art] C:\WINDOWS\System32\Bia.exe
O4 - HKCU\..\Run: [Mle] C:\WINDOWS\System32\Cik.exe
O4 - HKCU\..\Run: [Tct] C:\WINDOWS\Dba.exe
O4 - HKCU\..\Run: [Tqk] C:\WINDOWS\Gki.exe
O4 - HKCU\..\Run: [Bkf] C:\WINDOWS\Qde.exe
O4 - HKCU\..\Run: [Aut] C:\WINDOWS\System32\Ipi.exe
O4 - HKCU\..\Run: [Ali] C:\WINDOWS\System32\Nha.exe
O4 - HKCU\..\Run: [Njc] C:\WINDOWS\System32\Rne.exe
O4 - HKCU\..\Run: [Tmj] C:\WINDOWS\Ftv.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Ead] C:\WINDOWS\Ftv.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: PowerReg Scheduler.exe
O9 - Extra button: TREND MICRO HouseCall - {2B5EA4F8-620A-4A8B-B003-4C8C5EBEA826} - http://uk.trendmicro-europe.com/enterprise/products/housecall_pre.php (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O15 - Trusted Zone: *.vxiframe.biz
O15 - Trusted Zone: *.vxiframe.biz (HKLM)
O15 - Trusted IP range: 66.197.161.149
O15 - Trusted IP range: 66.197.161.149 (HKLM)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2861f42e4ed706aa8c00/netzip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://housecall.trendmicro-europe.com/housecall/Xscan53.cab
O16 - DPF: {7ED7005B-4AF6-4CFF-9AE0-F243C4B8260F} (HouseCallButton.setup) - http://de.trendmicro-europe.com/file_downloads/common/housecall/HouseCallButton.CAB
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/gba1305.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Winkye - Unknown owner - C:\WINDOWS\System32\Winkye.exe (file missing)
thanks
I recently have been infected with a virus and have managed to sort most of it out but now when I log in I get a message saying 'windows cannot find c:/windows/system32/Kernels32.exe'
I have checked in my registry editor and found :
Shell = Explorer.exe C:\Windows\System32\kernels32.exe in HKLM\SOFTWARE\Microsoft\Window NT\CurrentVersion\Winlogon
I have run AVG, Avast, Spyware Doctor, Spbot Search and Destroy, CWShredder, Ad-aware and they are not picking anything else up.
Can you help please?
Hijackthis log is as follows :
Logfile of HijackThis v1.99.1
Scan saved at 14:27:38, on 24/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\S3apphk.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\kernels32.exe
O2 - BHO: Band Class - {00000E45-6B72-46D2-9A2C-06C78C93C4FA} - C:\Program Files\The Mutual Rewards\tmbho.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\2.bin\MYBAR.DLL (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\2.bin\MYBAR.DLL (file missing)
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Art] C:\WINDOWS\System32\Bia.exe
O4 - HKLM\..\Run: [Mle] C:\WINDOWS\System32\Cik.exe
O4 - HKLM\..\Run: [Tct] C:\WINDOWS\Dba.exe
O4 - HKLM\..\Run: [Tqk] C:\WINDOWS\Gki.exe
O4 - HKLM\..\Run: [Bkf] C:\WINDOWS\Qde.exe
O4 - HKLM\..\Run: [Aut] C:\WINDOWS\System32\Ipi.exe
O4 - HKLM\..\Run: [Ali] C:\WINDOWS\System32\Nha.exe
O4 - HKLM\..\Run: [Njc] C:\WINDOWS\System32\Rne.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Tmj] C:\WINDOWS\Ftv.exe
O4 - HKLM\..\Run: [Ead] C:\WINDOWS\Ftv.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [TheMutualUpdate] C:\Program Files\The Mutual Rewards\TMUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Art] C:\WINDOWS\System32\Bia.exe
O4 - HKCU\..\Run: [Mle] C:\WINDOWS\System32\Cik.exe
O4 - HKCU\..\Run: [Tct] C:\WINDOWS\Dba.exe
O4 - HKCU\..\Run: [Tqk] C:\WINDOWS\Gki.exe
O4 - HKCU\..\Run: [Bkf] C:\WINDOWS\Qde.exe
O4 - HKCU\..\Run: [Aut] C:\WINDOWS\System32\Ipi.exe
O4 - HKCU\..\Run: [Ali] C:\WINDOWS\System32\Nha.exe
O4 - HKCU\..\Run: [Njc] C:\WINDOWS\System32\Rne.exe
O4 - HKCU\..\Run: [Tmj] C:\WINDOWS\Ftv.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Ead] C:\WINDOWS\Ftv.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: PowerReg Scheduler.exe
O9 - Extra button: TREND MICRO HouseCall - {2B5EA4F8-620A-4A8B-B003-4C8C5EBEA826} - http://uk.trendmicro-europe.com/enterprise/products/housecall_pre.php (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O15 - Trusted Zone: *.vxiframe.biz
O15 - Trusted Zone: *.vxiframe.biz (HKLM)
O15 - Trusted IP range: 66.197.161.149
O15 - Trusted IP range: 66.197.161.149 (HKLM)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2861f42e4ed706aa8c00/netzip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://housecall.trendmicro-europe.com/housecall/Xscan53.cab
O16 - DPF: {7ED7005B-4AF6-4CFF-9AE0-F243C4B8260F} (HouseCallButton.setup) - http://de.trendmicro-europe.com/file_downloads/common/housecall/HouseCallButton.CAB
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/gba1305.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Winkye - Unknown owner - C:\WINDOWS\System32\Winkye.exe (file missing)
thanks
